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Administrator - Roading (Contracts & Customer)

Mangawhai, New Zealand

Reference: 6775787

Join our Roading team and help keep Kaipara moving!

Our Roading team is seeking a highly organised and customer-focused administrator to join us as a Roading Administrator - Contracts and Customer. Based in Mangawhai or Dargaville, this is a great opportunity to work in a fast-paced environment where no two days are the same. This role presents the chance to contribute to the efficient delivery of Council's roading programme, supporting both our internal team and the wider Kaipara community.

  • Permanent, full-time role based in Dargaville or Mangawhai with flexibility options 
  • Join a workplace with great team culture and wellbeing initiatives 
  • Develop specialist knowledge in local government roading and infrastructure administration systems

What you'll be doing:

You'll be responsible for providing high-quality contract administration, financial processing, and frontline customer service. From managing service requests and preparing reports to supporting contractor performance monitoring and helping process NZTA claims, your work will be key to ensuring the smooth operation of our roading network.

Key responsibilities include:

  • Supporting the coordination, administration, and monitoring of roading contracts and contractor performance
  • Ensuring accurate processing of invoices, purchase orders, and monthly accruals for roading-related services
  • Being the first point of contact for customer enquiries and service requests related to roading
  • Collaborating with contractors, consultants, and internal teams to ensure responsive and effective service delivery
  • Maintaining up-to-date records, registers, and documentation across systems and databases

What you'll bring:

You'll bring strong organisational skills, a customer-focused mindset, and the ability to juggle priorities while keeping things running smoothly behind the scenes.

We're looking for someone with:

  • 2+ years' experience in a customer-facing administrative role, ideally in local government, roading, or infrastructure
  • Experience with contract or financial administration, including invoicing and claims
  • An understanding of contract conditions, procurement, or tendering processes (desirable)
  • Experience with database entry, reporting, and knowledge of Engineering Standards or Codes of Practice (desirable)
  • Proficiency in Microsoft Office, and a full NZ driver licence with willingness to travel across the district

What's on offer:

At Kaipara District Council, we foster a supportive, inclusive, and forward-thinking team environment. We also offer:

  • Flexible work arrangements and a range of employee wellbeing initiatives.
  • A commitment to your growth and development, with access to ongoing training and development opportunities.
  • One paid volunteer day per year to give back to the Kaipara community.
  • Staff health insurance, banking, and retail discounts.
  • Free EAP services and a focus on your overall health and wellbeing.
  • 5 weeks of annual leave after 5 years of service.
  • Fruit and espresso in the office.

About us:

At Kaipara District Council, we're more than just a workplace - we're a passionate team committed to creating a vibrant, inclusive, and healthy community where people love to live, work, and play. We're guided by the values of mahi tahi (teamwork), mana (integrity), pono (trust), whakaute (respect), and mahia te mahi (make it happen), which shape everything we do. These values inspire us to foster an environment where people and communities thrive.

Apply today!

Make a meaningful contribution in a role that supports the delivery of vital services to our communities. Join the team that keeps Kaipara connected.

If there's anything we can do to support you during the application process, please let us know when you apply.

How to apply

To view the job description and apply for this job go to: https://kaiparadc.recruitmenthub.co.nz/Careers & enter ref code: 6775787.

For more information, or contact Kevin Whitehead, P&C Talent Acquisition Partner, at careers@kaipara.govt.nz.

Please note that preferred candidates will be required to undergo pre-employment checks, including criminal history and police vetting.


Applications Close: 16 Jul 2025



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