Join a supportive, tight-knit team that values collaboration and community impact!

Following an internal promotion, we're looking for a proactive and detail-oriented Revenue Operations Officer to take the lead on water billing, rates administration, and the rates rebate scheme. This permanent, full-time position can be based in either Dargaville or Mangawhai and offers a great opportunity to contribute to the smooth delivery of essential services across Kaipara.

• Permanent, full-time role based in Dargaville or Mangawhai, with flexible work-from-home options available
• Supportive team culture with a focus on wellbeing
• Training provided for the right candidate - ideal if you're finance-savvy and ready to grow

What you'll be doing:

This role presents the chance to work across a variety of functions and contribute meaningfully to the delivery of key services.

Key responsibilities include:

• Manage the end-to-end water billing process, including maintaining master records, issuing invoices, and coordinating with contractors for meter reads.
• Process water and rating adjustments, penalties, and remissions in line with approved procedures.
• Provide timely and accurate rating data and support to ratepayers, solicitors, and other external parties.
• Assist with direct debit processes and sundry debtor invoicing and adjustments.
• Administer the rates rebate scheme and support the Revenue Officer - Property as required.

What you'll bring:

We're looking for someone with:

• 2-4 years' experience in a similar role, ideally within local government or a related environment.
• Experience with rating or accounting systems, plus general accounts receivable and bookkeeping knowledge.
• Strong time management, adaptability, and the ability to build great relationships across teams and with external parties.
• Financial literacy and a customer-first approach to service delivery.

While it's ideal to meet most of these criteria, we value a great attitude and transferable skills just as much. If you're motivated and ready to learn, we're committed to providing the training and support you need to grow and succeed.

What's on offer

At Kaipara District Council, we foster a supportive, inclusive, and forward-thinking team environment. We also offer:

• Flexible work arrangements and a range of employee wellbeing initiatives.
• A commitment to your growth and development, with access to ongoing training and development opportunities.
• One paid volunteer day per year to give back to the Kaipara community.
• Staff health insurance, banking, and retail discounts.
• Free EAP services and a focus on your overall health and wellbeing.
• 5 weeks of annual leave after 5 years of service.
• Fruit and espresso in the office.

About us:

At Kaipara District Council, we're more than just a workplace - we're a passionate team committed to creating a vibrant, inclusive, and healthy community where people love to live, work, and play. We're guided by the values of mahi tahi (teamwork), mana (integrity), pono (trust), whakaute (respect), and mahia te mahi (make it happen), which shape everything we do. These values inspire us to foster an environment where people and communities thrive.

How to apply

To view the job description and apply for this job go to: https://kaiparadc.recruitmenthub.co.nz/Careers & enter ref code: 6775772

For more information, or contact Kevin Whitehead, P&C Talent Acquisition Partner at careers@kaipara.govt.nz

Please note that the preferred candidates will be required to undergo pre-employment checks, including criminal history and police vetting checks.